Travelling abroad can be done for various reasons, including education, work, or recreation. Incidents such as lost luggage or passports, medical emergencies, and flight cancellations are not uncommon while travelling.

This is where a travel insurance policy comes in handy, providing financial protection against risks and losses encountered via online travel insurance or offline.

What exactly is travel insurance?

Travel insurance covers expenses and damage incurred while travelling in India and abroad. It covers financial losses caused by unforeseen events such as theft, demise, medical emergencies, luggage loss, flight delays, and so on, which are often overlooked when planning a vacation or trip. It would benefit you to purchase the insurance policy before your trip begins to enjoy its complete coverage.

What does travel insurance include?

The coverage provided by insurers varies depending on the provider. The following are the most common travel insurance coverage inclusions:

  • Baggage and personal documents lost
  • Passport theft
  • Medical expenses in an emergency
  • Human remains repatriation
  • Allowance for hospital expenses
  • Accidental demise or total permanent disability
  • Allowance for Distress
  • Relatives’ compassionate visit
  • Personal liability in the event of third-party injury or damage
  • Travel delay and missed flight connection

How travel insurance works:

  • Regardless of the reason for travel, an individual should purchase travel insurance before travelling abroad or within India.
  • Make sure to carefully read the guidelines, terms, and conditions to determine the appropriate coverage for your situation.

Criteria for eligibility:

  1. Student travel insurance plan:

This plan is available to students between the ages of 16 and 40 studying abroad for their higher education.

  1. Plan for senior citizens up to the age of 85:

This plan is for seniors up to the age of 85.

  1. Travel insurance for the Schengen area:

Adults must be up to 70 years old, and infants must be more senior than 90 days to be eligible for Schengen travel insurance. International travel insurance covers two adults up to 60 and two children up to 21.

Claim procedure:

  • In the event of an emergency during your trip, contact your insurance company by phone or email.
  • To contact them, use the insurance company’s contact information, such as a toll-free number or the email address listed on the policy document.
  • Travel claim service representatives can assist you in registering the claim, understanding the claim filing process, and obtaining the supporting documents required for that coverage.
  • Download the appropriate claim form.
  • Submit the claim form with accurate data and supporting documents.
  • A surveyor appointed by the insurance company can evaluate the documents.
  • The company shall decide whether to accept or reject the policy after an evaluation.

Documents required for claims processing:

Sets of documents would be required in different situations. Submit to the insurance company for claims to be processed:

  • Authentic ticket or boarding pass
  • Passport copy along with the travel dates
  • Form of Claim
  • Original receipts, bills, and vouchers
  • Medical practitioner consultation notes, original admission/discharge cards, and bills with prescriptions are required for medical claims.
  • Emergency travel certificate and a copy of your new passport (in case of loss of access)
  • Details of any compensation provided by airlines (in case of loss of checked baggage)
  • Letter from the policyholder stating the reason for the trip cancellation
  • a copy of the cancelled check

Time required to resolve claims:

The final settlement of the claim can take approximately 15 working days after the submission and acceptance of the required documents.

‘Insurance is the subject matter of solicitation. For more details on benefits, exclusions, limitations, terms, and conditions, please read the sales brochure/policy wording carefully before concluding a sale.

* Standard T&C Apply.